The Ticket Whisperer

The tool your support team deserves.

Structure, speed, sanity
— all in one place

Task prioritization & deadlines
for support teams

From urgent tickets to follow-ups, Taskee’s support task management tools keep priorities clear and deadlines visible so nothing slips through.

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Real-time collaboration
& comments

Escalating a ticket or looping in another department is simple with mentions, comments, and notifications. Taskee enables real-time collaboration in support teams, ensuring fast reactions.

Client-specific boards
& tags

Juggling multiple clients can cause confusion. Taskee’s flexible tagging system categorizes tickets and assignments, preventing mix-ups.

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Progress tracking & statuses

Pin important queries and monitor resolution speed with Taskee’s support progress tracking features. See what’s resolved, what’s pending, and what needs escalation.

Search & filters for tickets

Locate tasks instantly. Taskee’s search and filter tools make finding tickets from last week or last month easy – no digging through endless threads.

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No more answering the same question twice: common support struggles

Too many tickets → Task tracking organizes the flood

Support teams face hundreds of requests daily. Taskee assigns, tracks, and organizes tickets so no one wonders who’s handling what.

Everything’s on fire → Prioritization tools separate urgent from trivial

Downtime issues and cosmetic bugs aren’t the same. Taskee’s priority labels and deadlines keep your focus where it matters most.

Remote, hybrid, or in-office → Real-time collaboration keeps everyone synced

Miscommunication can cost revenue and satisfaction. Taskee’s support collaboration features keep every agent aligned, wherever they work.

Endless emails & threads → Centralized updates simplify resolution

Hunting through dozens of tabs wastes time. Taskee centralizes support communication and attachments under one roof.

Pricing

Totally
Free
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Unlimited number of users
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Up to 10 GB of storage
Currently, you can use the product completely free of charge, based on the Terms of Use. However, you can support us and donate as much as you want on a one-time or monthly basis.

What support teams say
about Taskee

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Emma R.
Support lead

«We used to rely on sticky notes and Slack threads. With Taskee, every ticket has an owner and a timeline. Our response times have never been better

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Carlos M.
Customer support specialist

«Taskee’s task comments and mentions save hours of back-and-forth. Everything is in context, and deadlines make all the difference.»

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Sophie T.
Head of support

«As a small team handling high volume, Taskee keeps us afloat. Kanban view shows our ticket flow, and file storage eliminates ‘Where’s that doc?’ moments

Frequently Asked Questions

How does Taskee complement tools like Intercom or Zendesk?
Taskee doesn't replace your help desk. It tracks internal follow-ups, team responsibilities, and escalations, adding structure beyond tickets.
Can I track the status of support requests?
Yes. With custom statuses and progress tracking, you'll always know what's resolved, pending, or in progress.
How easy is onboarding for new agents?
Very easy. Taskee's clean, intuitive interface means new hires can contribute immediately without training overhead.
Can I separate tasks by support channels (email, chat, calls)?
Absolutely. Use separate boards or tags for each channel to keep workflows streamlined.
Is Taskee useful for internal IT or ops support?
Definitely. Whether customer-facing or internal, Taskee organizes tasks, tracks progress, and keeps support teams aligned.
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