The Ticket Whisperer
The tool your support team deserves.
Urgent issues, follow-ups, internal requests – enough to drive even the most organized and experienced support team mad. Taskee lends a helping hand with clear priorities and due dates, making sure time-sensitive tasks don’t become a problem.
Whether it’s escalating a ticket or looping in another department, Taskee’s notifications and mentions help your team stay aligned and react quickly to incoming queries.
Managing multiple clients can be a very tricky juggling act—and we definitely don’t want to accidentally send someone’s logs to the wrong person, right? Taskee’s flexible tagging keeps everything clear and categorized, eliminating confusion.
Pinning particularly important queries in a sea of tabs and spreadsheets can be challenging. Taskee’s statuses ensure you always know how far along you are in resolving specific issues, while progress tracking shows which queries are taking the most time to resolve.
Find that one task from last week in a matter of seconds. Taskee’s filters and detailed sorting on the Kanban board help you quickly track down exactly what you’re looking for — no digging, no fuss.
“We used to rely on sticky notes, Slack threads, and sheer willpower to stay on top of incoming tickets. It was chaos — organized at best. Taskee changed everything. Now, every task has a place, an owner, and a timeline. And honestly? Our response times have never been better.”
“Taskee’s task comments and mentions save us hours of back-and-forth. I no longer have to DM five people to figure out who handled what. Everything’s right there, in context. Also, I didn’t realize how much I needed deadlines until I actually had them.”
“We’re a small team handling a large volume, and Taskee keeps us from drowning. Kanban view helps us visualize the ticket flow, and file storage means no more ‘Where’s that refund policy doc?’ moments. We’re smoother, faster, and way more in sync.”
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